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E-Gift Card Terms & Conditions

Red Kado E-Gift Cards do not have an expiry date and are delivered by email after purchase. They are redeemable online at RedKado.com.

Using your E-Gift Card

  • Enter the gift card code at checkout to redeem it.
  • If your order total exceeds the available gift card balance, you can pay the difference using another accepted payment method.
  • If the full balance is not used, the remaining value stays available for a future purchase.
  • E-Gift Cards cannot be used to purchase another gift card.

Refunds and returns

Products purchased with an E-Gift Card are subject to the Red Kado Return & Exchange Policy. Where an approved refund relates to an amount originally paid by gift card, that amount will be returned as gift card/store credit as applicable. Amounts paid by another payment method may be refunded to that original payment method.

Cash redemption

E-Gift Cards cannot be redeemed for cash or exchanged for cash except where required by law.

Lost, stolen or incorrectly addressed E-Gift Cards

Please check the recipient email address carefully before completing your purchase. Red Kado is not responsible for an E-Gift Card delivered to an incorrect email address supplied by the purchaser. If you believe a gift card has been lost, stolen or used without permission, contact info@redkado.com as soon as possible.

Fraud and misuse

We may suspend or cancel a gift card where reasonably necessary to investigate suspected fraud, deception or other unlawful activity.

By purchasing or redeeming a Red Kado E-Gift Card, you agree to these terms and conditions.