Shipping
Red Kado offers free standard delivery Australia-wide on orders over $100.
We currently ship internationally to New Zealand only.
We process orders as quickly as possible. Orders placed before 2pm AEST on weekdays are generally dispatched the same business day; during busy periods, please allow 1–2 business days for processing.
Australian orders are sent using Australia Post eParcel or another suitable courier. Tracking details are provided once your order has been dispatched.
Delivery timeframes are estimates and can vary by destination, carrier and peak periods. Red Kado cannot guarantee a specific delivery date.
New Zealand
New Zealand orders may be delivered by the local postal service or courier partner. Tracking availability can vary as the parcel moves between carriers.
Delayed, lost or damaged parcels
If your parcel appears delayed, lost or damaged in transit, please contact us at info@redkado.com with your order number so we can assist. Please notify us within 30 business days of the shipment date.
Returns
Return shipping costs and eligibility are covered in our Return & Exchange Policy.